Terms and conditions
ECVC-REPHOTEL
|Usage
- Valid for travel within 12 months from purchase date.
- Valid for United States, Canada, and Mexico born citizens only.
- Certificate is for two adults from 45 to 74 years old, married or cohabitating together (proof is required).
- Guests must show a valid official government issued ID with photograph, matching address, and a major credit card (Visa, Mastercard, American Express, Discover).
- Blackout dates: Certain peak travel periods and holidays are excluded.
|Accommodation
- Accommodation Type: The certificate covers a 4-night stay in a studio room at El Cid Puerto Morelos or El Cid Mazatlan.
- Resort Selection: Resort options are subject to availability and may vary based on the season.
| Price
- Total Price for this certificate is US$598, which includes an Activation Fee of US$99 and a Booking Fee of US$499 to be paid at the time of booking travel dates.
| All-inclusive package
- Meals and Beverages: The all-inclusive package includes all meals, snacks, beverages (alcoholic and non-alcoholic) and room service.
- Activities: On-site activities such as: sports, entertainment (shows), and kids´ club are included.
- One-way complimentary shared transportation from the closest International Airport to El Cid Resort is included.
- Additional Costs: Spa services, taxes, laundry, WIFI, motorized water sports, and off-site excursions are not included and are subject to additional charges.
|Presentation Attendance
- This package is offered at a significant discount in exchange for your attendance to a Vacation Club Presentation. During your stay, you´ll take part in an approximately 90-minute presentation and tour, where you will be introduced to the numerous benefits and privileges of vacation ownership with El Cid.
- Non-Attendance Penalty: Failure to attend the presentation or comply with these terms and conditions will result in a charge equal to the full retail value of the all-inclusive stay.
- All persons traveling with the certificate are required to attend the presentation together.
|Cancellation Policy
- Cancellations made within 7 (seven) days after payment of Activation Fee are 100% refundable.
- Cancellations made more than 90 (ninety) days before check-in date will receive refund of the booking fee.
- Cancellations made within 90 (ninety) days from check-in date are non-refundable.
|General Conditions
- Non-transferable: The certificate is non-transferable and can only be used by the named participant.
- No cash value: The certificate has no cash value and cannot be redeemed for cash.
- Compliance participants must comply with all resort rules and regulations during their stay.
- Liability: The issuer of the certificate is not responsible for any personal injury, loss, or damage incurred during the stay.
- Promotion is limited to one reservation only.
- This is a one-time offer at any of our participating destinations.
|Children Policy
- Up to 2 (two) children under 18 years old can be added to the booking, with the following rates:
- Children under 5 years old stay free of charge.
- Children aged 6 to 12 years: US$39 per person, per night.
- Children aged 13 to 17 years: US$59 per person, per night.
- Age is determined based on the child’s age at the time of check-in.
|Additional nights
- Up to three additional nights can be added to the certificate for a rate of US$159 per two persons per night.
- Maximum length of certificate is 7 nights.
- Check-in days are Friday, Saturday or Sunday.