Quality Assurance 2017

Hotel Marina El Cid Spa & Beach Resort in Riviera Maya has been recognized with the distinguished award “Quality Assurance 2017” granted by Delta Vacations, one of the most important wholesalers worldwide for outstanding quality. Hotel Marina El Cid Spa & Beach Resort won this distinction for its 99% customer satisfaction index, ensuring superior quality, customer service, product delivery, demonstrating exceptional operational consistency and for achieving exemplary quality standards.

This is an especially remarkable achievement considering Hotel Marina El Cid Spa & Beach Resort in Riviera Maya has been recognized more than five times with this prestigious award.

RCI Gold Crown 2017

RCI’s most highly acclaimed award was recieved by El Cid’s four resorts for having attained the highest level of excellence in accommodations, hospitality and member experiences. Each resort met the precise quality and service requirements based on both RCI Member Comment Card ratings and an evaluiation of resort facilities, amenities and services. Only a limited number of affiliated resorts met RCI’s requirementes for this recognition.

Platinum Green Leader 2017

El Cid Resorts proudly announces that six resorts have been recognized by TripAdvisor’s new sustainable hotel program. The certification is the highest level that can be achieved in the TripAdvisor® GreenLeaders™ program, which helps travelers around the world plan greener trips by highlighting hotels and B&Bs engaging in environmentally-friendly practices.

Excellence in Service 2017

Given to less than 3% of RCI-affiliated resorts worldwide, El Cid’s five resorts attained the prestigious Excellence in Service award for the fouth consecutive year. This recognition is only given to properties that recieve the Gold Crown recognition and that are also recognized for their extraordinary services.

Distintivo H

For complying with the rigorous food and beverage hygiene standards established by México’s Board of Health, El Cid Resorts in Mazatlán, Riviera Maya and Cozumel are certified with the Distintivo H recognition.

Top 100 Hotels Prestigious 2017

El Cid Marina Beach Mazatlán, with great honor receives the 2017 Top 100 Beach Award by Hotels.com! Our Resort appreciates guests for giving a high rate and sharing exceptional reviews!

Premier All Inclusive 2017

Once again, RCI recognized Hotel Marina El Cid Spa & Beach Resort with its most notable plaques — the Gold Crown, the Premier All Inclusive and the Excellence in Service. These awards acknowledge the unsurpassed quality of El Cid’s management team and staff in delivering an exemplary level of service as well as outstanding All Inclusive food & beverage, accommodations and hospitality.